ecocoffee
TERMS AND CONDITIONS FOR USE OF OUR WEB SITE
These terms and conditions govern your use of the ecocoffee website (www,ecocoffee.co.uk) and
your relationship with ecocoffee (referred to in these conditions as “we” or “us”). Please read them
carefully as, although they do not affect your statutory rights, they do affect your rights and liabilities under the law.
If you do not agree to these terms and conditions, please do not register for or use our web site.
Please note that to use any of the services provided on our web site, you are required to register as an authorised user on
the site.
Index
1.
Use of the ecocoffee web site
2.
Amendments
3.
Registration
4.
Password and security
5.
Standard eCoupon terms and conditions
6.
Refunds on promotional offers
7.
Excluded services
8.
Intellectual property
9.
Limitations
10. Availability of our web site
11. Our right to suspend or cancel your registration
12. Our Liability
13. Third party websites
14. Advertising and sponsorship
15. Applicable law
16. International use
17. Miscellaneous
1. 1.
Use of the ecocoffee web site
Our web site is provided to you free of charge
for your personal use subject to these terms and conditions. By using our web site you agree to be bound by these terms and
conditions. Our web site may include a number of on-line stores in which case
these terms and conditions govern your use of the web site and all services provided in connection with it. All orders and purchases made on our web site will also be governed by the specific terms relevant to each
online store. Use of our web site is also subject to our Privacy Policy which is published on the web site.
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR
STATUTORY RIGHTS.
We may update these terms and conditions from
time to time and any changes will be notified to users via a suitable announcement on our web site. The changes will apply
to the use of our web site after we have given notice. If you continue to use our web site after the date on which the change
comes into effect, your use of our web site indicates your agreement to be bound by the new terms and conditions.
To register with us you must be over eighteen
years of age. You must ensure that the details provided by you on registration
or at any time are correct and complete. You must inform us of any changes to
the information that you provided when registering by updating your personal details when next using our web site.
4. 4.
Password and security
When you register to use our web site you
may be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone.
You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect
that someone else knows your password you should notify us by contacting us immediately (see below for contact details).
If we have reason to believe that there is
likely to be a breach of security or misuse of our web site, we may require you to change your password or we may suspend
your account in accordance with paragraph 13 below.
5. 5.
Standard eCoupon terms and conditions
Using eCoupons
eCoupons
can only be used online at www.ecocoffee.co.uk subject to these terms and conditions, and any other specific conditions notified
to you on the issue of an eCoupon. An eCoupon is redeemed by entering its code
at the appropriate point in the online purchase process. Redemption may be subject to you providing proof of entitlement to
use the eCoupon. Your use of an eCoupon indicates your agreement to be bound
by these eCoupon Terms and conditions. We reserve the right to withdraw or cancel
an eCoupon for any reason at any time.
Distribution of eCoupons
eCoupons
are, and remain at all times, the property of ecocoffee. The right to use an
eCoupon is personal to the original recipient and may not be transferred. No eCoupon may be copied, reproduced, distributed,
or published directly or indirectly in any form or by any means for use by an entity other than the original recipient, or
stored in a data retrieval system, without the prior written permission of ecocoffee.
eCoupons distributed or circulated without the written approval of ecocoffee, for example on an Internet message board
or on a "bargains" website, are not valid for use and may be refused or cancelled.
Permitted usage of eCoupons
Unless
expressly stated otherwise at the time of issue of the eCoupon each issued eCoupon will be valid for use by a recipient only
once. eCoupons cannot be exchanged for cash or used to purchase gift-vouchers.
Excluded goods and services
eCoupons
may be limited to redemption in respect of certain products or services or certain products or services may be excluded from
the ambit of use of the eCoupon, in which case notice will be given to you at the time of issue of the eCoupon.
Minimum spend requirements
Where
the redemption of an eCoupon is subject to a minimum spending requirement, the redemption is only permitted in respect of
the purchase of qualifying products which will be communicated to you at the time of issue of the eCoupon. Excluded products
and supplementary charges, such as delivery, gift wrap or postage & packing, shall not count towards a minimum spending
requirement. If more than one minimum spend offer is valid for use in an order,
there must be sufficient qualifying spend to meet the requirements of each offer in total. For example, to use a £3 off £30
eCoupon and a £5 off £50 eCoupon in the same transaction (assuming that these eCoupons can be used together), you must spend
at least £80.
Calculation of discount
Where
an online offer states that a percentage discount will be given on a purchase, the cost of the qualifying purchases will be
reduced by the stated discount percentage. Supplementary charges such as delivery
or postage & packing shall not be discounted unless specifically stated in the offer description.
Security and Fraud
When
you use an eCoupon you warrant to ecocoffee that you are the duly authorised recipient of the eCoupon and that you are using
it in good faith. If you redeem, attempt to redeem or encourage the redemption
of eCoupons to obtain discounts to which you or a third party are not entitled you may be committing a civil or criminal offence. If we reasonably believe that any eCoupon is being used unlawfully or illegally we
may reject or cancel any eCoupon and you agree that you will have no claim against us in respect of any rejection or cancellation.
We reserve the right to take any further action it deems appropriate in such instances.
If we refuse an eCoupon submitted as part of an order, for any reason, we will inform you before the order is dispatched
to advise of the correct cost of the order and give you the opportunity to cancel the order.
Limitation of liability
At
all times our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made
and you will be charged for your order. All offers are subject to availability
and while stocks last. We shall not be liable to any customer or household for
any financial loss arising out of the refusal, cancellation or withdrawal of any eCoupon or any failure or inability of a
customer or household to use an e-Coupon for any reason.
Miscellaneous
We
reserve the right to vary or terminate the operation of any eCoupon at any time without notice. Any failure by us to take any action in respect of a breach of these terms and conditions shall not constitute
a waiver of their enforceability. We reserve our rights in respect of these terms and conditions at all times.
6. 6.
Refunds on promotional offers
Refunds for goods purchased under a promotional
offer will be based on the terms of the promotional price. Your statutory rights
are not affected.
The services provided by our web site do not
include the provision of computer or other necessary equipment to access our web site. To use our web site you will require
Internet connectivity and appropriate telecommunication links. We shall not be liable for any telephone or other costs that
you may incur.
8. 8.
Intellectual property
The content of our web site is protected by
copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of our web
site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected
to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and
any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes
any of the materials or content on our web site without written permission from us.
No licence is granted to you in these terms and conditions to use any trade mark registered by us.
You may not use our web site for any of the
following purposes:
·
disseminating any unlawful, harassing,
libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
·
transmitting material that encourages
conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations
or code of practice;
·
gaining unauthorised access to other computer
systems;
·
interfering with any other person's use
or enjoyment of our web site;
·
breaching any laws concerning the use
of public telecommunications networks;
·
interfering or disrupting networks or
web sites connected to our web site;
·
making, transmitting or storing electronic
copies of materials protected by copyright without the permission of the owner.
We reserve the right to refuse to post material
on our web site or to remove material already posted on our web site. You will
indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded
against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any
settlement agreed by us arising out or in connection with:
·
any claim by any third party that the
use of our web site by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or
constitutes a breach of any applicable law, regulation or code of practice;
·
any claim by any third party that the
use of our web site by you infringes that third party's copyright or other intellectual property rights of whatever nature;
and
·
any fines or penalties imposed by any
regulatory, advertising or trading body or authority in connection with the use of our web site by you.
10. 10.
Availability of our web site
Although we aim to offer you the best service
possible, we make no promise that the services at our web site will meet your requirements. We cannot guarantee that the service
will be fault free. If a fault occurs in the service you should report it to us (see below for contact details) and we will
attempt to correct the fault as soon as we reasonably can. Your access to our
web site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services.
We will attempt to restore the service as soon as we reasonably can.
11. 11.
Our right to suspend or cancel your registration
We may suspend or cancel your registration
immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions. You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using
our web site. The suspension or cancellation of your registration and your right
to use our web site shall not affect either party's rights or liabilities. Paragraphs
8, 9 and 12 of these terms and conditions shall survive cancellation.
Our web site is provided by us without any
warranties or guarantees. You must bear the risks associated with the use of the Internet.
Our web site provides content from other Internet sites or resources and while we try to ensure that material included
on our web site is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will
not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical
problems you may experience with our web site. If we are informed of any inaccuracies in the material on our web site we will
attempt to correct the inaccuracies as soon as we reasonably can. In particular,
we disclaim all liabilities in connection with the following:
·
incompatibility of our web site with any
of your equipment, software or telecommunications links
·
technical problems including errors or
interruptions of our web site;
·
unsuitability, unreliability or inaccuracy
of our web site;
·
inadequacy of our web site to meet your
requirements.
To the full extent allowed by applicable law,
you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but
not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss
of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to our web site. Nothing in this paragraph applies to our liability in respect of products sold through
the Online Stores. Nothing in these terms and conditions shall exclude our liability
for personal injury or death caused by our negligence.
13. 13.
Third Party Websites
As a convenience to our customers, our web
site includes links to other web sites or material which are beyond its control. We are not responsible for content on the
Internet or any other site outside our web site.
14. 14.
Advertising and Sponsorship
Part of our web site may contain advertising
and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on our web site
complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in their advertising and sponsorship
material.
These terms and conditions shall be governed
by and construed in accordance with the laws of England and any disputes will be decided
only by the English courts.
16. 16.
International Use
We make no promise that materials on our web
site are appropriate or available for use in locations outside the United
Kingdom, and accessing our web site from territories where its contents are illegal or unlawful
is prohibited. If you choose to access this site from locations outside the United
Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
You may not assign, sub-license or otherwise
transfer any of your rights under these terms and conditions. If any provision
of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision
will not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and
effect. If you breach these terms and conditions and we ignore this, we will
still be entitled to use our rights and remedies at a later date or in any other situation where you breach the terms and
conditions. We shall not be responsible for any breach of these terms and conditions
caused by circumstances beyond our control. A person who is not a party to these
terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these
terms and conditions but this shall not affect any right or remedy of a third party which exists or is available apart from
that Act.
Our web site
is owned and operated by ecocoffee of 56 High Street,
Oxted, Surrey, RH8 9LP. If you have any queries please contact us at our address or by email at helpline@ecocoffee.co.uk
